Privacy Policy
Last Updated: 1st Jan, 2025
At Titan Pan, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide a smooth, secure, and personalized shopping experience.
Personal Information
When you place an order, contact us, or subscribe to updates, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Referring website or source
This information helps us improve performance, security, and user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and service-related messages
- Improve our website, products, and customer experience
- Prevent fraud and ensure transaction security
- Send promotional emails or offers (only if you opt in)
We never sell your personal data.
3. Payment & Transaction Security
All payments are handled through trusted, secure third-party payment processors. Titan Pan does not store or have direct access to your full payment card details.
These providers comply with industry security standards to protect your information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use our website
- Improve site performance and functionality
You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. Sharing Your Information
We only share information when necessary, including with:
- Shipping and logistics partners (to deliver your order)
- Payment processors (to complete transactions)
- Service providers that help operate our website
All partners are required to handle your data securely and only for authorized purposes.
6. Data Protection & Security
We take data protection seriously and use:
- Secure servers
- Encryption technologies
- Restricted access to sensitive information
While no system is 100% secure, we continuously work to protect your data against unauthorized access or misuse.
7. Your Rights & Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Titan Pan is not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies separately.
9. Children’s Privacy
Titan Pan does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website means you accept the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: support@gettitanpan.com
We’re happy to help and value your trust.
12. Business Information
This website is operated by Titan Pan LLC.
Business Address:
381 Evertree Loop
Sanford, Florida 32771
United States
Email: support@gettitanpan.com
Phone:+1 (407) 710-0280
13. Data Controller Information
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), Titan Pan LLC acts as the data controller responsible for the processing of personal data collected through this website.
If you have any questions about how your personal data is handled, you can contact the Data Controller at:
Email: support@gettitanpan.com
14. GDPR Privacy Rights (For UK & European Visitors)
If you are located in the United Kingdom, European Economic Area (EEA), or other regions with data protection laws, you have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal data
- The right to restrict or object to certain data processing
- The right to data portability
- The right to withdraw consent for marketing communications
You may exercise these rights by contacting us at support@gettitanpan.com
We will respond to your request within the time required by applicable law.
15. California Privacy Rights (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including:
- The right to know what personal information we collect about you
- The right to request deletion of your personal data
- The right to request disclosure of the categories and specific pieces of personal information collected
- The right to opt-out of the sale of personal information
Titan Pan does not sell personal information to third parties.
California residents may submit privacy requests by emailing support@gettitanpan.com
16. International Data Transfers
Because Titan Pan operates online, your information may be transferred to and processed in countries outside your own, including the United States, where data protection laws may differ from those in your jurisdiction.
We take appropriate safeguards to ensure your personal data remains protected in accordance with this Privacy Policy.